Payment :

1. What payment methods are available?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), bank transfers, e-wallets, and selected marketplace payment options. For international customers, payments can be made using credit/debit cards or other global payment methods available at checkout.

2. Can I pay in my local currency?
Prices on our website are displayed in IDR (Indonesian Rupiah). However, for international purchases, payments will be automatically converted to your local currency based on the exchange rate applied by your bank or payment provider.

Shipping:

1, Do you ship internationally?
Yes, we offer worldwide shipping. Our products can be delivered across Indonesia as well as to a wide range of international destinations through trusted courier partners.

2. How long does shipping take?
Delivery times vary depending on the destination:

• Indonesia: 2–5 business days
• Southeast Asia: 5–10 business days
• Other countries: 7–14 business days, depending on courier services and customs clearance.
  Each order comes with a tracking number so you can monitor your shipment in real time.
  

3. How much is the shipping fee?
Shipping costs are calculated automatically at checkout based on your delivery address, package weight, and chosen courier service.

4. Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the courier’s website.

5. Other Policies

• Once payment has been completed, we are unable to make changes, additions, or cancellations to your order.
• Separate orders will incur additional shipping fees.
• We are not responsible for lost packages resulting from incomplete or incorrect shipping addresses provided by the customer.
• In cases of incorrect address entry, any reshipping costs will be the responsibility of the customer.

Return & Exchange Policy

We sincerely apologize for any inconvenience.
Please contact us via email at order@forskinssake.com or through WhatsApp at +6285894605712, and our team will be happy to assist you with the exchange process as quickly as possible.

1. If I am not satisfied with the product I received, can I return it?
Yes, returns can be made within 7 business days of receiving your order, provided the product remains sealed, unopened, and accompanied by proof of purchase.

2. Which products are eligible for exchange?
We only accept exchanges for products that arrive damaged or were sent in error.

3. How long does the exchange process take?
Exchanges are processed within 7 business days after your package arrives at our office.

Please note:

• If you wish to change the product in an existing order, please do not proceed with payment and place a new order instead.

• Any unpaid orders will be automatically canceled by our system.

Other Terms:
For Skin’s Sake reserves the right to cancel any order at its sole discretion if irregularities are found in the ordering process, order details, or if the order violates the company’s terms and conditions.